Hi {{first_name|there}}!
It’s almost time. In just a few days, fintech’s sharpest minds will touch down in Amsterdam for three days of high-stakes conversations, strategy shifts, and smart signals from the top.
We’ve built this briefing to help you navigate what matters most — from the AI sessions shaping product roadmaps to the private forums redefining regulation.
Let’s Take A Guess First…
📊 Quick Poll: What % of Money20/20 sessions mention AI?
📌 We’ll reveal the real answer at the bottom of the newsletter!
🤖 AI is changing how fintech scales, lends and goes public
AI is moving beyond R&D teams and into the core of European fintech products — integrating into underwriting, automation, and strategic planning.
Klarna’s AI assistant now handles two-thirds of customer service chats in 35 languages, equivalent to 700 full-time staff. In lending, Experian reports growing SME demand is pushing lenders toward AI-driven credit models to better serve thin-file segments.
Fintech IPO hopefuls are also under pressure to prove AI defensibility. PitchBook’s Q1 update names AI differentiation as a key metric for late-stage European fintechs seeking liquidity.
But compliance is the next test. The incoming EU AI Act will place stricter demands on transparency, explainability and oversight — especially for financial risk models. Several sessions this year will explore what that means for go-to-market speed and infrastructure decisions.
🎤 Don't Miss These AI-Focused Sessions:
🕰️ Tuesday 3 June, 15:30–16:00, Briefing Stage, RAI
Beyond the Hype: Building Trust and Transparency with AI Agents
AI’s role in finance is growing fast—but trust is lagging. Rob Straathof joins leaders from Google and Softcat to break down how the industry can move past vague AI narratives and build systems that are transparent, ethical, and safe by design.
➡️ Why it matters:
Liberis is at the forefront of providing revenue-based financing solutions to small businesses, leveraging AI to assess risk and tailor funding options. Their approach ensures that businesses receive the capital they need without the burden of traditional loans, embodying ethical AI use by promoting financial inclusion and responsible lending.
📍 Scaling fast and thinking AI-first?
On the same day, Rob Straathof will be sharing how eBay and Liberis are using real-time data to deliver smarter funding for SMBs 👇
🕰️ Tuesday 3 June, 11:25–11:50, Na.i.ture Stage, RAI
AI Unleashed: Data, Trust, and the Future of Technology
This session will explore the pivotal role of the Chief AI and Data Officer in empowering a culture of innovation and success, explaining how AI is revolutionizing various sectors, driving efficiencies at scale, and fostering trust through robust data management and governance practices.
🕰️ Tuesday 3 June, 13:05–13:45, Summits Stage, RAI
AI Summit - Is the Financial Services World Ready for Agentic AI?
Leaders explore what agentic AI really means for financial services - whether it can be leveraged to take actions in this highly regulated sector and what is its real potential to reshape everything from risk management to customer experience.
Governance 2.0 in Action
As AI accelerates fintech innovation, regulatory architecture is struggling to keep pace. That’s why Money20/20 Europe is introducing Policy Exchange — a new invite-only forum bringing together central banks, regulators, and fintech leaders for three closed-door roundtables tackling the most urgent challenges in digital finance.
Set across Tuesday afternoon, the program confronts the regulatory impact of MiCA, the rollout of Europe’s Financial Data Access (FiDA) framework, and cross-border policy innovation. Project Agora, tokenization, and real-time compliance models all feature on the agenda.
With participants from BIS, Swift, Mastercard, Revolut, and national regulators, Policy Exchange opens space for coordinated action on critical issues like data access, market stability, and financial integrity.
This is a great opportunity to align innovation with oversight — and to influence the next phase of digital finance governance from inside the room.
📍 Want to compare notes on where regulation meets infrastructure?
📲 Like what you’re seeing?
That’s your one-week-out download. Start building your schedule, prep your talking points, and don’t wait to book those meetings — the best conversations don’t happen by accident. See you in Amsterdam!
The Unofficially Money20/20 Team
📣 Poll results reveal: 28% of Money20/20 sessions touch on AI — not every session, but it’s definitely more than just a buzzword.
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